Who’s In Charge Here?

In the last post, I talked about using a bank machine in a foreign country as an example of cooperation among strangers. Transactions like that happen a billion times a day, and all this activity seems to take place without anyone controlling it. To me, that’s a...

The Essence Of Business: Innovation And Marketing

I consider the ATM a miracle. Let’s say I’m traveling outside North America — at an Israeli outpost close to Lebanon, for instance — and I run out of cash. I look around and find a store down the street that has an Automated Teller Machine. I stick my card into it,...